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"Empreinte" GN Vase n°1 brut émail à effets de lave Dim h 23cm x émail à effets de lave noir et avec un émail brillant à effets à l'extérieur Vase tournée en grès noir Dim: h: 23cm x l: 19cm
Use relevant photographs or records only when they clarify the issue. Ask for an appropriate next step rather than attempting an unsupported fix.
Look for differences in included features between similarly named options. Confirm the chosen version from the recorded order details rather than memory alone.
Ask for clarification if product terminology may explain the apparent mismatch. Base the report on the documented offer and the actual difference you can describe.