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Bottes ALCIZEEO 172 Pointure:36 Tissu épais satiné et imprimé DORRY14Lilas42 Tissu épais satiné et imprimé floral sur fond blanc Hauteur Tige (selon pointure 37): 15 cm Hauteur du talon: 6 cm Hauteur Tige (selon pointure 37): 33 cm
Use relevant photographs or records only when they clarify the issue. Ask for an appropriate next step rather than attempting an unsupported fix.
Look for differences in included features between similarly named options. Confirm the chosen version from the recorded order details rather than memory alone.
Ask for clarification if product terminology may explain the apparent mismatch. Base the report on the documented offer and the actual difference you can describe.