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Brogue Derby Shoes Grace Brown Taille:36 Black colour: vegan suede certified Black colour: vegan suede certified by the Ecolabel and compliant with Oeko Tex 100 and REACH standards and hypoallergenic materials Talon de 3 cm Fabriquée au Portugal
Use relevant photographs or records only when they clarify the issue. Ask for an appropriate next step rather than attempting an unsupported fix.
Look for differences in included features between similarly named options. Confirm the chosen version from the recorded order details rather than memory alone.
Ask for clarification if product terminology may explain the apparent mismatch. Base the report on the documented offer and the actual difference you can describe.